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Guest Policies

Daytime Parties

When you book your daytime party at Niabi Zoo, we offer $.50 off the regular admission price. Two different opportunities for payment are available for your convenience.

Advanced Ticket Sales 

You can purchase your tickets up until two weeks in advance of your party and save $.50 off the regular admission rate per ticket.

Register your Daytime Party and Pay Online Now

Tally Your Guests at the Door 

Your guests can show identification or indicate they are with your group at the admission window, and Zoo staff will tally the number of visitors in your group. This option will also save you $.50 off regular admission prices (excluding Tuesdays) if your group is
pre-registered. A Visa or MasterCard will need to be on file with Zoo staff for this option and the total for your group will be charged at the end of the day.

Register Your Daytime Party and Pay That Day

Party Options  
Pre-Paid Train Tickets $2.00 per ticket
Pre-Paid Carousel Tickets $2.00 per ticket
Animal Programs $100 for first classroom animal program
$50 for each additional classroom animal program
$200 for behind the scenes with the elephants or giraffes
Niabi Bobbi Zoo Mascot Appearance $75 per hour











Catering

Events at the Zoo are often accompanied by a meal. If you would like to provide your own caterer to compliment your zoo party, Niabi Zoo will need record of your caterer’s insurance rider and a Rock Island County Food Service License. Please have your preferred caterer contact the Zoo no later than 14 days before your event to discuss entering the Zoo and set up.

Set up and clean up

Set up may begin at 8:00 AM with prior approval from the Zoo. Clean up must be finished by 5:00 PM. All guests and equipment must be out of the zoo by 5:00 PM.

Deliveries

Vehicles are not allowed in the zoo unless prior arrangements have been made with the Zoo. Catering staff will park in the Zoo parking lot.


Rental Equipment

You may use a rental company to provide you with all the equipment to make your event at the Zoo perfect. From tent, tables and chairs to dance floors, linens and PA systems, you may arrange to have equipment set up for your event. Your rental company will need to contact the Zoo no later than 14 days before your event to discuss set up and tear down procedures, timeframes, and entering the Zoo as a vendor.

Alcohol

Alcohol is not allowed in the Zoo during regular business hours.

PA systems

You are allowed to bring your own PA system.  Please notify the zoo in advance. Placement will need to be approved prior to set up.

Entertainment/Activities

We encourage you to bring activities, games, and entertainment for your guests to enjoy, but please keep Zoo policies in mind when
planning your event. The Zoo’s education department can also provide Zoo games for a nominal fee. Please contact us with any questions about entertainment restrictions.

Rain Policy

Fees are non-refundable, but events that are cancelled due to rain may reschedule the event within the same calendar year. Rescheduled events are subject to date availability and the Zoo event calendar.  Admission, train, and carousel tickets are non-refundable, but they can be used at another time within the same calendar year.  Fees for Niabi Bobbi and animal programs are non-refundable.

Pets

No pets of any kind are allowed in the Zoo.

Safety

For the safety of our animals, the zoo does not permit balloons and straws. Please see our Guest Policies for a complete list of Zoo rules.

Downloadable Daytime Event Guidelines and Fees

Leopard